Rental agreement and waiver

This agreement is between [Company name] LLC, doing business as Little Wonders ("we", "us") and the person who made the booking ("you"). By signing this agreement (on paper, electronically, or by confirming it in reply to our email) you agree to it on behalf of yourself and everyone who uses the equipment at your event.

You hire the soft play equipment and any extras listed in your booking confirmation, for the dates shown, with delivery, set-up and collection included inside our delivery area.

Your booking is only confirmed when we confirm it to you in writing. Sending a request through our website does not create a booking.

Unless we agree otherwise, we deliver and set up 5–7am on the event day and collect after 8pm on the last day. You must make sure we can reach the set-up area at those times.

You must follow the safety rules shown at booking (see the Safety rules page), and make sure every adult at your event knows them.

A responsible adult must supervise the children playing at all times.

You must provide a safe, suitable, flat set-up area and tell us about access restrictions, steps, narrow gates or hazards before the day.

You must not move, alter or repair the equipment, and must not lend it to anyone else.

You must keep the equipment clean and dry while it is with you and return it in the condition it was delivered, allowing for normal wear.

You are responsible for loss of, or damage to, the equipment beyond normal wear while it is in your care, and for unusual cleaning needed (for example food, drink, paint, pet mess or bodily fluids). We will charge the reasonable cost of repair, replacement or cleaning and send you the details.

Active play carries a risk of injury, including falls, bumps and strains, even when the rules are followed. By signing, you accept that risk on behalf of yourself and your guests.

To the fullest extent permitted by Illinois law, you release us, our staff and our insurers from claims for injury, loss or damage arising from the use of the equipment, except where it is caused by our negligence, our breach of this agreement, or anything the law does not allow us to exclude. Nothing in this agreement limits liability that cannot be limited by law.

You agree to cover us for claims, costs and losses caused by your or your guests breaking this agreement or the safety rules, or by misuse of the equipment, to the extent the law allows.

We may end the hire, or collect the equipment early, if it is being used unsafely or if conditions (such as severe weather) make use unsafe. Where we cancel for weather or for our own reasons, the cancellation policy applies.

The final price, the deposit and the date the balance is due are set out in your booking confirmation. You agree to pay them in the way we arrange with you (for example cash, check or bank transfer) by the dates shown.

14 or more days before your event: full refund of everything you have paid.

7 to 13 days before: your 10% deposit is kept; anything else you have paid is refunded.

Fewer than 7 days before: no refund, as the set is held for you and cannot be re-let.

Our sets handle light rain. We do not cancel for drizzle, and neither should you.

If we judge conditions unsafe (storms, lightning, high wind, flooding or standing water), we will contact you and you can choose a free reschedule or a full refund.

If you choose to cancel for weather we have not called unsafe, the normal cancellation terms apply.

If we cancel for any other reason, such as equipment failure or illness, you get a full refund.

This agreement is governed by the laws of the State of Illinois. If part of it is found unenforceable, the rest stays in force.

Questions? Contact us at hi@heylittlewonders.com.